Frequently Asked Questions
Where are my tickets?
You will not be receiving your ticket badges via mail or email. You and your team’s ticket badges will be available at the Cal Jam registration booth on the first floor of the Segerstrom lobby. The Cal Jam registration booth will be up and running from 2pm-6pm on Thursday, February 23rd. On Friday and Saturday morning, the registration booth will open at 7:30am. We highly suggest taking advantage of early pick-up on Thursday, as lines tend to be very hectic on the Friday of Cal Jam. Be sure to hold onto your name badge since it’s your entrance pass for the weekend.
I can't make it to Cal Jam, but I've already bought tickets. What do I do?
Beginning in 2016, we have implemented a strict refund policy. There are no refunds for pre-purchased California Jam tickets. In a few circumstances, we may allow a refund but will require a $35 processing fee. If your ticket total was over $1000, we will take a 5% processing fee. For more information or to inquire about a refund please email email@example.com with the subject: Cal Jam Refund.
Can I sit with my friends?
Seating is determined by the time of ticket purchase. If you order tickets at the same time as friends, you will be seated near each other. There are no guarantees regarding the Seating Preference box you fill out during an online purchase, however, we do our best to make reasonable accommodations based on these requests. The window to submit seating requests ends December 8th, 2017 for our 2018 event.
Can I attend the Gala Dinner or After Party without attending the main event?
No. You may only attend extracurricular events if you have tickets to the main event.
When do speakers go on stage and where can I find the speaker I want to watch?
We do not post the time for each speaker until a few days before the event. Each speaker shares the same stage, as our event takes place in a singular theatre, The Segerstrom's main stage. If you’re in your seat for the entire show - you will see every speaker!
How do I sign up to receive CE Credit as a California Jam Attendee?
Located in the left –back lobby of the Segerstrom Center will be the CE Desk. Here you will pay for your CE Credits and secure a packet with a CE Certificate, a hard paper Attendance Form and a blank envelope (that you must self-address). All three of these items MUST be returned to the CE Desk at the end of California Jam. Friday and Saturday the CE Desk will remain in the left-back lobby. On Sunday the CE Desk will be in the same location as the Sunday X-ray program. As per the rules and regulations of each respective State Licensing Board – trained CE Officers and CE Staff will monitor the CE attendees for their presence within the LIVE LECTURE hall of California Jam. CE will be earned for all hours of live lecture attendance – dependent on the amount of hours approved by each respective State Licensing Board. There are NO refunds and NO CE Credit will be awarded for hours not present in the live lecture hall and/or if all 3 documents are NOT returned to the CE Desk (CE Certificate, a hard paper Attendance Form and a blank envelope - you must self-address). You may not mail, fax nor e-mail your CE documents. NO Exceptions.
Where is the Venue?
California Jam takes place at Segerstrom Center for the Arts. The address is: 600 Town Center Drive, Costa Mesa, CA 92626. www.scfta.org
What is Cal Jam?
California Jam is a yearly health and wellness event located in Southern California. We have a large list of exceptional speakers who are leaders in their industries, 3 live bands, a black tie Gala Dinner, and an After Party that you don’t want to miss!
When should I get to Cal Jam?
The earlier the better! We suggest arriving at 8 am on Friday morning to avoid the crowds.
What time does Cal Jam end?
The last event on the schedule ends on Sunday at 2 pm.
What should I do when I get to Cal Jam?
Upon arrival at the venue, you must check in and pick up your name tag and ticket with your seat assignment. Your name tag is your pass in and out of the building for the entire weekend, so don’t lose it!
Do I need to bring my tickets?
This year, your tickets will be with your name tags. When you enter the venue to register, approach the ticket booth according to your last name. You will receive a name tag and ticket which will give you your seat assignment.
Are there hotel room blocks available?
There are no room blocks available as you can find better rates online.
Where is the schedule for the weekend?
Download the California Jam app for access to the schedule. The app for our 2018 event should be ready for download two weeks before the event.
What is the best mode of transportation in Orange County?
If you want to see the sights a rental car or Uber is your best bet. Our venue is walking distance to lots of shopping and restaurants, but traveling to the ocean and other attractions is difficult without a car. Uber is very prevalent in the area and you will likely have no problem locating one near the theatre
I lost a personal belonging at CalJam! Is there a lost and found?
If you lost something at our last event, give us a call at (949) 428-8699.
What is the theme for the Saturday night after party?
Pick your era: 60′s, 70’s, 80’s, etc…
Is there a fee for the Gala Dinner?
Yes, $150 gets you a seat amongst the who’s who of chiropractic. Buy your ticket HERE.
Is there a seating area designated for nursing mothers during the event?
Yes! Nursing mothers who want more privacy can visit our specialized nursing seating on the fourth floor or they can pump in the lobby of any women's bathroom.
What is the best airport to fly into?
Without a doubt, John Wayne Airport (SNA). See all local airports HERE.
Should I bring my CAs?
Absolutely!!! CAs are encouraged to join us for the main event.
What is your refund policy?
A credit of the ticket purchase price is issued for the following year.
Can I sit next to my friends?
All tickets have assigned seating. Tickets purchased together will be next to each other.